PRAWITI, Ni Nengah Trisna; INDRAYANI, I Gusti Ayu Putu Wita; LAUNINGTYA, I Gusti Ayu Niken. Kinerja Petugas Kantor Depan Dalam Memaksimalkan Guest Voice Pada Masa Pandemi Covid-19 Di The Laguna A Luxury Collection Resort And Spa. Journal of Hospitality Accommodation Management (JHAM), [S. l.], v. 1, n. 1, p. 63–75, 2022. DOI: 10.52352/jham.v1i1.702. Disponível em: https://ejournal.ppb.ac.id/index.php/jham/article/view/702. Acesso em: 14 mar. 2025.