YUNANTHA, I Made Jaka; ISWARINI, Ni ketut. Penerapan CHSE Dalam Pelayanan Bellman Di Jumana Bali Ungasan Resort. Journal of Hospitality Accommodation Management (JHAM), [S. l.], v. 1, n. 2, p. 94–100, 2022. DOI: 10.52352/jham.v1i2.840. Disponível em: https://ejournal.ppb.ac.id/index.php/jham/article/view/840. Acesso em: 13 mar. 2025.