Palla, Netrina Putri Alfareda, I Wayan Seniartha, and Anak Agung Istri Ratna Sari Wulan. 2022. “Beban Kerja Front Desk Agent Pada Masa New Normal Di TRC Bali”. Journal of Hospitality Accommodation Management (JHAM) 1 (2):132-46. https://doi.org/10.52352/jham.v1i2.837.