Fakhriani, Hanifah Malya, et al. “IMPACT OF FACILITIES, SERVICES AND SAPTA PESONA ON TOURIST SATISFACTION AT KIKI BEACH RESORT BATAM”. Jurnal Kepariwisataan, vol. 24, no. 1, Mar. 2025, pp. 48-64, doi:10.52352/jpar.v24i1.1658.