Vol. 10 No. 2 (2021): Jurnal Bisnis Hospitaliti

Articles

• Klasifikasi Keluhan Tamu Mengenai Pelayanan Front Office di The Westin Resort Nusa Dua Bali Berdasarkan Ulasan pada Tripadvisor

  Putu Diana Ayu Pratiwi, I Gusti Ayu Putu Wita Indrayani, I Made Sucipta Adnyana

  67-78

  • pdf

  DOI : https://doi.org/10.52352/jbh.v10i2.620

• Efektivitas Penerapan Iklan Digital Pada Era Marketing 4.0 Di Hotel Grand Mirage Resort Bali

  I Putu Esa Widahartana, I Ketut Surata, I Made Rilo Elton

  79-88

  • pdf

  DOI : https://doi.org/10.52352/jbh.v10i2.484

• Pengaruh Electronic Service Quality dan Electronic Word of Mouth Terhadap Keputusan Pembelian Kamar Di Aston Denpasar Hotel and Convention Center

  Maureen Audria, I Nyoman Sudiksa, Ida Ayu Kalpikawati

  89-97

  • pdf

  DOI : https://doi.org/10.52352/jbh.v10i2.476

• Kualitas Pelayanan Staf Front Office Hotel Di Bali

  Indah Kusumarini

  98-109

  • pdf

  DOI : https://doi.org/10.52352/jbh.v10i2.470

• Efektivitas Pemberian Alokasi Kamar pada Biro Perjalanan Wisata: Kasus di Hotel The Kuta Beach Heritage Bali

  Danny Martin, Ida Ayu Sri Puspa Adi, Putu Ayu Aryasih

  110-120

  • PDF

  DOI : https://doi.org/10.52352/jbh.v10i2.678

• The Effect of Job Satisfaction on Employee Turnover Intention: Case Study in Tanadewa Resort and Spa Ubud

  I Putu Very Ferrari, I Gusti Gede Anggareksa Putra Mulyawan, I Gusti Agung Gede Witarsana, Putu Gde Arie Yudhistira

  121-131

  • pdf

  DOI : https://doi.org/10.52352/jbh.v10i2.647

• Pengaruh Insentif Finansial dan Non Finansial terhadap Kinerja Karyawan Hotel Timeshare dengan Variabel Mediasi Kepuasan Kerja

  Ni Luh Dita Priliani, Ida Ayu Putri Widawati, Irene Hanna H. Sihombing

  132-143

  • pdf

  DOI : https://doi.org/10.52352/jbh.v10i2.529